Legal Advice

LEGAL ADVICE

In compliance with the provisions of Article 10 of Act 34, of 11 July 2002, on Information Society and Electronic Commerce Services, we hereby provide you with general information about this website:

Company name: Taller Naguisa S. L.

CIF:  B65848236

Adress: C/Alexandre Goicoechea, 6. Local 10, 08960 Sant Just Desvern

Telephone number: 93.173.76.86

Contact: info@naguisa.com

Companies registry: Companies registry entry data

INTELLECTUAL AND INDUSTRIAL PROPERTY

All the contents, names, brands and databases accessible from www.naguisa.com belong to TALLER NAGUISA, S.L. (the owner) and are subject to its intellectual and industrial property rights as well as third party’s owners.

Under no circumstances the access to www.naguisa.com implies any type of renunciation, total or partial transfer of the aforementioned rights, no transfer of any right of use, alteration, exploitation, reproduction, distribution or public communication on the contents or industrial property goods without previous authorization given by the aforementioned company or by third party’s owners, except for the rights to watch and carry out copies for users’ personal use. Furthermore, the users will have to comply with the principles of good faith as well as the current legislation.

BASIC INFORMATION ON DATA PROTECTION

Data controller: Taller Naguisa S. L.

Purpose: Customer management

Legal grounds: Provision of a service

Recipients: Personal data shall not be transferred to third parties

Rights: Rights of access, rectification, objection, erasure, restriction of processing and data portability, and the right not to be subject to individual decision-making.

ADDITIONAL INFORMATION ON DATA PROTECTION

Responsable: Taller Naguisa S. L. 

CIF: B65848236

Adress: C/Alexandre Goicoechea, 6. Local 10, 08960 Sant Just Desvern

Telephone number: 931737686

E-mail: info@naguisa.com

For what purpose do you process my personal data?

At Taller Naguisa S.L., we process the data you provide with a view to offering you our company’s commercial services.

For how long do you keep my data?

In accordance with the regulations concerning data protection, we will keep your personal data as long as is necessary for the purpose for which it is processed.

Who will receive my personal data?

Your personal data will not be transferred to third parties, unless there is a legal obligation to do so.

What are my rights?

You may exercise your right to access your personal data, request the rectification of any incorrect data or request that your data be erased when it is no longer necessary for the purpose for which it was collected.

You have the right to withdraw your consent at any time, without it retroactively affecting the processing of your personal data carried out up to that time.

You can exercise your rights by writing to C/Alexandre Goicoechea, 6. Local 10, Sant Just Desvern, or by sending an email to info@naguisa.com, along with a copy of your identify document. 

In the event that you do not receive a satisfactory response, you may file a complaint or obtain more information on the subject by writing to the Spanish Data Protection Agency at Calle Jorge Juan 6, Madrid.

THIRD PARTY GOOGLE’S POLICY

It can be viewed on the following link: Third party Google’s policy

LIABILITY

The www.naguisa.com website owner is not accountable for the links’ contents located in this website, according to the LSSICE’s article 17.

Applicable law and jurisdiction. Any relation between customer/user and www.naguisa.comwill be managed by the Spanish legislation.

RELEASE OF DATA

Services contractors of www.naguisa.comauthorize the publication of their names in our customers’ list and to show the results obtained. The contracting of the services shown in the website means, for the contractors, the fully acceptance of the conditions exposed in this Legal Note.

USER AND RESPONSIBILITIES

Browsing, access and usage of TALLER NAGUISA, S.L.’s website confers the status of user. Therefore, such status implies, derived from the browsing of TALLER NAGUISA, S.L., the acceptance of all the conditions of use set for herein, without prejudice to the application of the corresponding obligatory compliance legislation.

• The veracity and legality of the information provided by the user on the forms given by TALLER NAGUISA, S.L., which are employed to have access to the services offered by the web.

• The usage of information, services and data offered by TALLER NAGUISA, S.L., opposed to these terms and conditions, the Law, morals, good manners or public order, or any other manner could pose a threat to third parties’ rights as well as the website’s good functioning.

LINKS POLICY AND LIABILITY EXCLUSIONS

TALLER NAGUISA, S.L. will not be accountable for the content of the websites accessed by users through links located in TALLER NAGUISA’s website. Moreover, TALLER NAGUISA, S.L. will not neither examine nor control other websites’ contents. Likewise, TALLER NAGUISA, S.L. will not guarantee any technical responsibility, accuracy, veracity and legality of unrelated websites accessed by links. TALLER NAGUISA, S.L. declares it has adopted all the necessary measures in order to avoid any damage on the users of its website, derived from the browsing of TALLER NAGUISA, S.L.’s website. Consequently, TALLER NAGUISA, S.L. is not accountable, under no circumstances, for any browsing damage the users could experience.

APPLICABLE LAW AND JURISDICTION

All relationships between the customer/user and www.naguisa.com shall be governed by Spanish legislation.

PURCHASE TERMS

These general terms of business apply to all commercial transactions carried out on our virtual store, www.naguisa.com (hereinafter Naguisa). For more information about Naguisa and our Privacy Policy, please see the Legal Notice at the foot of each page on this store.

Please read these Purchase Terms and our Privacy Policy carefully before placing an order. If you disagree with any of the Purchase Terms or Privacy Policy, you should not place an order.

IDENTIFICATION

Naguisa is a business unit owned by TALLER NAGUISA, S.L., with Fiscal Identification No. B65848236 and registered office at C/Alexandre Goicoechea, 6. Local 10, 08960 Sant Just Desvern (Barcelona). Customers can contact us by writing to the registered office, by emailing info@naguisa.com or by calling (+34) 931 737 686.

The products sold by Naguisa through www.naguisa.com are exclusively for end consumers. Our e-commerce is aimed at end consumers only. The products sold by Naguisa are articles related to footwear and other design products.

CONTENT AND INFORMATION PROVIDED ON THE WEBSITE

Naguisa reserves the right to modify the range of products for sale on the website (including products, prices, promotions and other commercial and service-related conditions) at any time. Naguisa makes every effort within its means to ensure that the information on the website is as truthful and free from typographical errors as possible. In the event that such an error occurs, always unintentionally, it shall be corrected immediately. If a typographical error occurs in any of the prices shown and a customer has made a purchase based on said error, Naguisa shall notify the customer of said error and the customer shall have the right to cancel his or her purchase without any cost.

The Naguisa website may, at times, show provisional information about certain products. In the event that the information provided does not correspond to the characteristics of the product, the customer shall have the right to cancel his or her purchase without any cost.

INFORMATION SYSTEM

To make a purchase, you can send us your order by the following means:

• Online through the "shopping cart"

• Sending an email to e-shop@naguisa.com

PRICES

Current prices contained in the website at the time of placing the order will apply.

The prices of products displayed on the website Naguisa included the Value Added Tax (VAT) of 21%.

METHOD OF PAYMENT

Payment via credit card or debit card. Visa, Visa Debit, Visa Electron, Mastercard and American Express. The customer can choose to pay by credit card or debit card, so that the operation is confirmed at the time the order is placed.

Payment by PayPal. Customers may choose payment through PayPal at the time of purchase, so that the operation is confirmed when the order is placed.

Payment by bank transfer.

The customer must make a bank transfer for the total transaction to the account specified by the seller. A maximum period of seven working days is set to run from receipt of order to receive the amount. If after this period the transfer is not done effectively, the order will be canceled automatically and the contract shall be considered resolved. The customer must give the following transfer data:

• Invoice address if different from the shipping address, city, province and phone number

• Order number automatically assigned by the system to compete the process

• Report as transferee, Taller Naguisa, Ltd.

SHIPPING CHARGES, DELIVERY AND TRANSPORTATION

Shipping charges: We ship to many parts of the world using highly professional companies such as FedEx, MRW and UPS.

Spain: €5. Rest of Europe: €15. United States and Canada: €30. Russia, Japan, Taiwan and Hong Kong: €50.

If your country is not listed, please contact us at e-shop@naguisa.com and we’ll assist you with your order.

We do not ship to the Canary Islands.

Time of delivery: Mainland: your Naguisa shoes will arrive 2-5 working days after the purchase date, except on occasions such as Easter, Christmas, Sales, Sample Sales and public holidays.

Rest of the world: depending on the destination, orders will take between 2 and 10 working days to arrive.

Before confirming your order you will be informed about some shipping and delivery times, recent guideliens which apply to your specific order. However, both may vary depending on the specific circumstances of each order. In particular:

• Transport times can be altered by extraordinary incidents in the transport and and by difficulties in delivering the goods.

Transportation: Shipment of goods are made daily, Monday through Friday and always after having finalized the customer's address. The transport of the products will be stated in the order. In case of shipping damage, the customer must be mentioned in the delivery note. Claims for damage caused by the transport after 24 hours of receipt and delivery of goods will not be accepted. Upon delivery of the goods, the customer will receive the delivery note.

BUYER'S RIGHTS AND RETURN POLICY

Naguisa guarantees its customers the option to cancel their order at any time and at no cost if the cancellation is communicated before the order has been made available to the carrier for shipment.

As provided in Article 44, Law of Retail Trade, the buyer may return within fourteen working days of receipt of the goods in the same condition it was delivered. The seller, in turn, returns the amount of the order to the purchaser within 15 days from receipt of the returned merchandise according to delivery note.

Revocation of orders or refunds of goods outside of the specified limits will NOT be accepted. 

Changes in size are free of charge for orders in SPAIN.

The customer must cover the cost of exchanging and returning Outlet products. The ‘Surprise Pair’ cannot be exchanged nor returned.

The return does not entail any penalty, but the buyer shall bear the direct cost of returning the product.

If a product was delivered by mistake by Naguisa, which is different from that requested by the customer, it will be removed and the product will be given the correct product at no additional charge.

For any incident related to the return of items in our store, please contact our Customer Service Department via:

• Email at info@naguisa.com or by telephone at 931 737 868

CUSTOMER OBLIGATIONS

The client agrees to provide to Naguisa at all times, truthgul information about the data requested in purchase forms.

The customer agrees to accept all terms and conditions contained in these Terms of Purchase, understanding that they reflect the best possible service for the type of activity performed by Naguisa.

The customer agrees to allow the delivery of the order by providing a shipping address where the order requested can be delivered within the usual time of delivery of goods (from Monday to Friday from 10:00 to 13:30 and 16:00 to 18:00). In case of default by the client of this obligation, Naguisa shall have no liability for delays or failures in delivery of the order requested by the customer.

GUARANTEES OF PURCHASE

Shop with security in our online store.

Naguisa is responsible for any defective product in accordance with law 23/2003 of July 10 of Guarantess in the Sale of Consumer Goods, which recognizes the rights of consumers of repair, replacement, price reduction or rebate.

QUESTIONS AND COMPLAINTS

In the case of any questions or complaints you may contact us through our email at e-shop@naguisa.com.

APPLICABLE LAW AND JURISDICTION

Purchases made with Naguisa are subject to the laws of Spain.

In the event of any conflict or inconsistency, the applicable jurisdiction will be the courts or tribunals of Barcelona.